How to Manage a Confirmed or Advanced Booking in Hedlyner

Manage a Confirmed Booking (Advance Stage)


What you’ll see
  1. Quick cues: countdown to show, Confirmed Artist, total cost, status = Advance.

  2. Message Artist button (keep all booking comms in one place).

  3. Switch Artist (use sparingly):

    1. Immediately confirms the replacement and sends confirmation without an offer step.

    2. Use only when you’ve already confirmed availability directly with the replacement.

    3. For normal changes (and better cancellation tracking), cancel and create a new booking instead.

Editing in Advance

  1. You can edit details, but changes to Venue, Start Time, Payout Amount, Set Duration, or Date trigger an email asking the artist to re-confirm the changes.

  2. Best practice: Message the artist first and confirm they’re OK with the change—then edit.

Details at a Glance

  1. Contact Details: full name, email, phone (if provided), bio, desired payout, notes.

  2. Venue Details: name, address, site, capacity, additional details, what’s provided, venue T&Cs.

    • Related Articles

    • Edit a Confirmed Booking or a Booking with an Offer (Avoid Surprises)

      What happens when you edit For bookings in Hold status where an artist/artists have already been sent offers, and for bookings in Advance status where there is a confirmed artist: If you change any of these, the artist will receive an email stating ...

    • Cancel vs Switch Artist (Best Practice)

      Choose the option that keeps communication clear and improves your reporting. Switch Artist (Use Sparingly) Use Switch Artist only when: You already confirmed the replacement artist directly, and You need a fast swap (same day or emergency). ...

    • Manage a Booking in Hold Status

      What you’ll see Quick stats: invitations sent, pending responses, countdown to show, and current status (Hold on Date). Booking Details box (editable): venue, start time, payout type/amount, title, date, duration. Actions Edit Booking to adjust ...

    • Message an Artist (Where Messages Appear)

      Use in-booking messages to avoid losing context. Message from a Booking Open the booking. Click Message Artist. Send your note (questions, arrival details, changes, etc.). Where replies show up You’ll see messages in your email inbox. You’ll also see ...

    • Confirm an Artist (Auto-confirm vs Manual)

      Remove an extra step when inviting only one artist or you review choices when inviting multiple. Auto-confirm If Auto-confirm is ON, the artist is confirmed automatically when they accept. The booking moves to Advance, and the artist receives a ...