Cancel vs Switch Artist (Best Practice)
Choose the option that keeps communication clear and improves your reporting.
Switch Artist (Use Sparingly)
Use Switch Artist only when:
You already confirmed the replacement artist directly, and
You need a fast swap (same day or emergency).
Important: Switch Artist sends a confirmation, not an invitation.Cancel + Create New Booking (Recommended)
Cancel and recreate when:
You want clean tracking of cancellations by venue/artist.
The details changed significantly.
You need to re-invite multiple artists.
Related Articles
Confirm an Artist (Auto-confirm vs Manual)
Remove an extra step when inviting only one artist or you review choices when inviting multiple. Auto-confirm If Auto-confirm is ON, the artist is confirmed automatically when they accept. The booking moves to Advance, and the artist receives a ...
Manage a Confirmed Booking (Advance Stage)
What you’ll see Quick cues: countdown to show, Confirmed Artist, total cost, status = Advance. Message Artist button (keep all booking comms in one place). Switch Artist (use sparingly): Immediately confirms the replacement and sends confirmation ...
Message an Artist (Where Messages Appear)
Use in-booking messages to avoid losing context. Message from a Booking Open the booking. Click Message Artist. Send your note (questions, arrival details, changes, etc.). Where replies show up You’ll see messages in your email inbox. You’ll also see ...
Edit or Delete a Contact (When to Use Each)
Keep your contact data clean and searchable. Edit a Contact Go to My Contacts. Click the contact to open their profile. Click Edit. Update details like: Contact name and email Artist/Performer (Band) Name Acts Phone number Desired payout Bio and ...
Invite Artists to a Booking (Contacts vs Lists vs Link)
Choose the right invite method for the fastest, cleanest booking process. Invite from Contacts or Lists Create or open a booking. In Step 3 (Invitations), check Invite my contacts to apply. Use the dropdown to select: Individual contacts, or Lists ...