Troubleshooting: Venue Details Not Showing on Artist Invites
Make sure details are saved in the right place.
Steps
Go to Account Settings → Venue Management.
Open the venue and confirm these areas are filled out:
Click Save.
Use View Invite Page to confirm what artists see.
Related Articles
Cancel vs Switch Artist (Best Practice)
Choose the option that keeps communication clear and improves your reporting. Switch Artist (Use Sparingly) Use Switch Artist only when: You already confirmed the replacement artist directly, and You need a fast swap (same day or emergency). ...
Message an Artist (Where Messages Appear)
Use in-booking messages to avoid losing context. Message from a Booking Open the booking. Click Message Artist. Send your note (questions, arrival details, changes, etc.). Where replies show up You’ll see messages in your email inbox. You’ll also see ...
Manage a Confirmed Booking (Advance Stage)
What you’ll see Quick cues: countdown to show, Confirmed Artist, total cost, status = Advance. Message Artist button (keep all booking comms in one place). Switch Artist (use sparingly): Immediately confirms the replacement and sends confirmation ...
Filling Out Venue Details Effectively
Important Formatting Rule: One Detail Per Line To keep things easy to read for artists, enter each detail on its own line (press Enter/Return after each item). This helps artists quickly scan the information on their invite and confirmation. Venue ...
Troubleshooting: Wrong Venue Auto-Filled from Google
Correct venue data before invites to avoid confusion. Steps Go to Account Settings → Venue Management. Find the venue and click Edit. Correct the venue name and/or address. Click Save. Tip: If invites were already sent, message artists with the ...